Tecron Public API Reference Auth Queued Delivery Webhooks Errors Postman

HTTP 404 · type invalid_request_error · retryable false

defaultMessage Channel not found.

channel_not_found

The channelId is missing, unknown, or not visible to this API key’s workspace.

What to do

  1. Copy channelId from the dashboard Channels page (or list channels via the API if available to your key).
  2. Ensure the key belongs to the same workspace as the channel.
  3. Reconnect WhatsApp if the channel was deleted or replaced — ids change when you reconnect.
  4. Do not guess ObjectIds from another tenant; cross-tenant ids return not-found style errors.