Tecron Public API Reference Auth Queued Delivery Webhooks Errors Postman

HTTP 409 · type invalid_request_error · retryable false

defaultMessage This template is paused and cannot be sent.

template_paused

The template is paused and cannot be used for send.

What to do

  1. Open WhatsApp Manager / Tecron templates and confirm the template status.
  2. Unpause or restore quality after Meta’s pause rules allow it.
  3. Switch the send to a different approved template if you cannot wait.
  4. Retry only after the template is active again; paused templates will keep failing accept.